Meet the MRMA Team
At MRMA, collaboration, community, and professional development take center stage. Meet the dedicated professionals who make MRMA possible. Our team works tirelessly to organize events, secure sponsorships for gift cards and lunches, host educational seminars, and coordinate with venues to ensure fresh and engaging experiences for our members.
It's important to note that all of these professionals are volunteers, committed to uplifting others and finding fulfillment in working with industry professionals. We invite you to join us in this journey of growth and camaraderie. Together, we can make a difference in the condo management industry and beyond.
At MRMA, collaboration, community, and professional development take center stage. Meet the dedicated professionals who make MRMA possible. Our team works tirelessly to organize events, secure sponsorships for gift cards and lunches, host educational seminars, and coordinate with venues to ensure fresh and engaging experiences for our members.
It's important to note that all of these professionals are volunteers, committed to uplifting others and finding fulfillment in working with industry professionals. We invite you to join us in this journey of growth and camaraderie. Together, we can make a difference in the condo management industry and beyond.
Ben Merritt
MRMA President
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After many years of dedicated service, Benjamin Merritt, our esteemed President, is proud to see the new changes we're making. We extend our heartfelt appreciation to Ben for his outstanding leadership and invaluable contributions to MRMA.
Throughout his tenure, Ben's passion for excellence and commitment to our community have been truly remarkable. Under his guidance, MRMA has flourished, providing essential support and resources to resident managers and general managers across Oahu. We are immensely grateful for his unwavering dedication and wish him all the best in his well-deserved retirement. As we embark on this new chapter, we are excited to welcome Mano Nguyen and Michael Gill as our new leaders. With their expertise and vision, we are confident that MRMA will continue to thrive and serve its members with excellence. Join us in expressing gratitude to Ben for his exceptional service. Together, let us continue to build a strong and vibrant community for all. |
Blanche King
Vice President
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Blanche King is a well-connected professional in the condominium industry known for her willingness to assist others. Currently serving as a Service Account Manager at Otis Elevator Hawaii Branch since June 2018, Blanche demonstrates her expertise and dedication in her role. Additionally, she holds key leadership positions within important organizations, such as Vice President of MRMA (Moiliili Resident Managers Association) and Board Director of Mott Smith Laniloa. With her extensive experience and active involvement, Blanche is a valuable asset to her community and colleagues.
BLANCHE KING, Vice President Mo’ili’ili Resident Managers Association MRMA PO Box 3317 Honolulu, Hawaii 96801 [email protected] ph: 808.428.1685 |
Elaine Panlilio
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Elaine Panlilio is a seasoned insurance professional with a focus on condominiums in Hawaii. As a top representative for Atlas Insurance on Oahu, Elaine brings extensive expertise and a deep understanding of the unique insurance needs of condominium associations. With designations including CRM (Certified Risk Manager), CIC (Certified Insurance Counselor), and CISR (Certified Insurance Service Representative), Elaine is committed to providing comprehensive insurance solutions tailored to each client's requirements.
Elaine Panlilio's dedication to excellence and her commitment to serving the condominium community make her a trusted and invaluable resource in the insurance industry. Elaine Panlilio, CRM, CIC, CISR AOAO Unit Manager | Atlas Insurance Agency Inc. HI License Number: 8950462
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Mano Nguyen
Step into the dynamic world of condo management with Mano Nguyen, a seasoned professional shaping the future of the industry.
Before founding NK Management, LLC in 2015, Mano gained invaluable experience working with Oahu’s top property management companies--Associa Hawaii, Hawaii First, and Touchstone Properties. These diverse roles equipped him with strategic vision, practical insights, and technical expertise that form the foundation of his condo management success. As a graduate of the University of Hawaii at Manoa's Executive MBA program and a U.S. Navy veteran, Mano’s leadership is deeply rooted in service, integrity, and discipline. His commitment to excellence in property management is evident in his relentless drive to empower others and uplift industry standards. In his current role as the General Manager of the iconic Ilikai Hotel, Mano oversees operations of one of Hawaii’s most prestigious properties. His innovative approach has included the transition to cloud-based operations and the successful implementation of new technologies, streamlining communication between staff and residents. Managing a multidisciplinary team across security, maintenance, and hospitality services, Mano ensures the Ilikai continues to stand as a hallmark of luxury and operational excellence in Hawaii. Mano also plays a pivotal role in the Mo'ili'ili Resident Managers Association (MRMA). Through the Manager’s Forum, which he co-leads with Michael Gill, he fosters a culture of collaboration and knowledge-sharing among Hawaii's property managers. This initiative encourages innovation and helps advance the industry as a whole. With a focus on community, technology, and industry leadership, Mano Nguyen is transforming the condo management landscape, consistently driving progress and setting new benchmarks for success. For inquiries or collaboration opportunities, reach out to: Mano Nguyen MBA, CMCA General Manager, Ilikai Hotel: [email protected] Owner & Founder, NK Management, LLC: [email protected] www.nk-management.com 808-888-2773 |
Michael Gill
With over 17 years of experience in property management, Michael Gill is a seasoned professional in the high-rise condominium and townhome sector. Currently serving as the General Manager for Azure Ala Moana, a prestigious residential tower in the heart of Honolulu, Michael leads operations for 330 condominium residences and a dynamic retail plaza. His role involves managing a wide range of responsibilities, from staff oversight to strategic initiatives that enhance resident satisfaction and operational efficiency.
Before joining Azure Ala Moana, Michael served as the Resident Manager at Mott-Smith Laniloa, where he managed a team of 17 employees and oversaw multiple large-scale capital improvement projects, including lobby renovations, elevator modernizations, and concrete spall repairs. His hands-on approach and leadership skills ensured smooth daily operations while maintaining strong relationships with board members and residents. Michael's extensive experience includes significant positions at Hawaiian Properties, Ltd. and Certified Management (now Associa Hawaii), where he worked as Assistant Vice President and Account Executive. In these roles, he was responsible for financial oversight, maintenance operations, and resolving owner inquiries, consistently demonstrating his expertise in property management. His dedication to professional development is evident through his certifications, including the Certified Manager of Community Associations (CMCA®) and the Professional Community Association Manager (PCAM®) designations, the highest honors awarded in the industry by the Community Associations Institute (CAI). With a commitment to fostering thriving communities, Michael Gill continues to drive excellence and innovation at Azure Ala Moana, ensuring a high standard of living for residents and stakeholders alike. Michael Gill BBA, CMCA, PCAM General Manager, Azure Ala Moana [email protected] 808-383-4025 |
Why did the property manager bring a ladder to the meeting?
Because he heard the MRMA discussion were going to new heights!
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